Inspiring Travel Retail
Datalex’s ‘Inspire Shopper’ is up and running at South African Airways. A feature of TDP Retailer, Inspire Shopper has already been a hit with www.flysaa.com customers since its launch. According to SAA CIO Mike Re: “Customer reaction has been great; they really appreciate spending less time searching for the offer advertised.
The intuitive contextual search features have greatly enhanced the...
Co-celebrating a 25th Anniversary
Co-celebrating its 25th anniversary with Airline Business in 2010, Datalex CEO Cormac Whelan shares thoughts on how the industry has changed - for better or worse – and how it must change in the next 25 years.
In many respects the same fundamental challenges and issues exist today for travel distribution as they did 25 years ago with one major exception-the customer! Today the travel customer...