Reassurance Retailing - How Targeted Ancillaries Can Win Back Customer Confidence
Airline retail has shifted, and rightly so, to focus on safety and reassurance, supporting customers with the vital services and information that ease travel concerns throughout their journey, so they can book with confidence. Airlines need to appeal to safety concerns and ensure relevancy to their customers, while generating critically needed revenue and providing new, and regularly changing,...
Datalex Achieves AWS Travel and Hospitality Competency Status
3 December 2020 – Datalex, a market leader in digital commerce for travel retail, announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. This designation recognizes that Datalex has demonstrated deep experience helping customers transform their business from behind-the-scenes operational efficiencies to guest-facing customer experiences. The...
A Treasure Trove of Worldwide Airline Operational Data
The Datalex Big Book of Airline Data is a treasure trove of worldwide airline operational data, including passenger traffic, airline revenue, and frequent flyer enrollment data for 221 airlines. The Big Book is sponsored by Datalex and created by the team at IdeaWorksCompany. You can download a copy free of charge here.
The team at IdeaWorksCompany spent months scouring and researching airline...
