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17 July 2013

The Airline Strategy Awards

At the very venerable and swanky Honourable Society of Lincoln's Inns in London on Sunday evening, Etihad chief executive James Hogan was undoubtedly baring that expansive smile he's well known for. The Australia-born airline boss won the Executive Leadership Award for his "outstanding strategic thinking and leadership".

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17 June 2013

Is this the end of Air Shopping?

For those of you who attended the Datalex conference, you had the unique opportunity to preview how Datalex, together with PROS, intends to change the world of air shopping and retailing. And during the conference, the question was raised “Is this the end of air shopping?”

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17 June 2013

A Blog from the Datalex Travel Retail Conference

The first thing I learnt on day one of my first sales job; know your product and know your customer. Do you know me? I’m not a channel and I’m not 15c; I’m me. As you don’t know me, you don’t know that I only drink peppermint tea and that’s why you never have it onboard, on early morning flights I like to sleep and on evening flights I would buy a gourmet meal. How can you differentiate yourself...

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