Air China & Datalex Partnership – 10 Years of Success
Written by: Yundi Cao, General Manager at Datalex China Office
Air China’s partnership with Datalex started in mid-2010, during a period in which eCommerce was starting to grow at a fast pace throughout business sectors in China. The Chinese travel industry was going through a revolution of moving indirect offline agency bookings to direct online bookings. This meant that in order to attract and...
General Manager, Datalex China Office
Edelweiss | Award-winning UI and search facility
Written by Shane Burke, Director, Customer Success and Delivery at Datalex
As part of a strategy to increase their direct channel and online booking volumes, Edelweiss (WK) had a requirement to provide a superior online guest experience with an enhanced and market-leading UI. Central to this requirement was the inclusion of a sophisticated new flight search facility that would give almost...
Director, Customer Success & Delivery
JetBlue enters the Basic Economy Market with new Fare Options 2.0
Written by: Sharon Keating, Director, Director of Customer Success & Program Delivery at Datalex
In partnership with Datalex, JetBlue successfully rolled out a new basic economy option with lower-price points for customers who are seeking attractive fare options. In addition, JetBlue updated options for customers seeking more benefits such as priority boarding, additional legroom among other...
Director of Customer Success & Program Delivery at Datalex Sharon Leads a team of 80+ people and manages the overall engagement with the customer, delivering value using the Datalex Digital Commerce Platform and Products to ensure customer success.