How Datalex transformed Aer Lingus's digital retailing using its in-house PSS
Aer Lingus, the Irish flag carrier and part of the IAG group has worked with Datalex for over 15 years. Over the years, Datalex has supported Aer Lingus in their digital retailing ambitions, by building digital foundations through 'Astral,' which is its proprietary PSS (Passenger Services System).
Migrating the Air Transat hosted application to Amazon AWS Cloud
Agile transformation and transition to the cloud is critical to the success of airline digital programs and to drive innovation to meet the ever-evolving expectations of travellers. Following an extensive analysis of potential partners to support the Datalex cloud native journey, Datalex selected AWS given its expertise in the travel and hospitality domain. Together, Datalex and AWS have taken...
Air Transat Leading The Way With Digital Travel Voucher Redemption
Air Transat’s rapid and efficient response to compensate those passengers who have been impacted due to flights cancellations, as a result of COVID-19.
Business Challenge/ Context
In March 2020, airlines around the globe cancelled a significant number of their passenger flights in response to the travel restrictions, as a result of the global COVID-19 pandemic. Air Transat compensated customers...