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24 September 2013

Debating the Customer Experience - WLCA Congress 2013

The World Low Cost Airlines Congress held at the Sofitel LHR from the 16th  to 18 th  September was a mix of leading global carriers, traditional airlines with short haul subsidiaries and low cost airlines in the same room looking to understand what common features they could utilise from each model to make for a more prosperous airline.

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11 September 2013

BlueSky Blog Interview: Datalex SVP Sales Dominic Clarke

We spoke to Dominic Clarke, SVP Sales for Datalex and he answered some of our burning questions about the airline industry and passenger experience. Dominic’s background is primarily airline, with 10 years at British Airways followed by 8 years working for technology providers to airlines. That included working in the internet booking engine space, PSS, mobile, and now travel retail with Datalex.

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20 August 2013

The Divergence of Revenue Management

 The sophisticated practice of revenue management remains a key function within any airline organization. Revenue managers have applied data science to ‘big data’ to forecast demand and optimize price since the 1980s. However, over the past decade a dichotomy has presented itself between current revenue management techniques and merchandizing practices such as fare families and ancillary pricing.

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17 July 2013

The Airline Strategy Awards

At the very venerable and swanky Honourable Society of Lincoln's Inns in London on Sunday evening, Etihad chief executive James Hogan was undoubtedly baring that expansive smile he's well known for. The Australia-born airline boss won the Executive Leadership Award for his "outstanding strategic thinking and leadership".

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17 June 2013

Is this the end of Air Shopping?

For those of you who attended the Datalex conference, you had the unique opportunity to preview how Datalex, together with PROS, intends to change the world of air shopping and retailing. And during the conference, the question was raised “Is this the end of air shopping?”

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