Datalex Granted IATA NDC Level 4 Status
Dublin, Ireland – 27 May 2019: Datalex has been granted NDC Level 4 status from IATA for its NDC-based solution Digital Commerce Platform under the IATA Certification Program. This status recognizes that the Datalex Digital Commerce Platform supports deployments using full offer and order management messages whose schemas are compliant with the standard NDC message schema, version 18.1.
Six areas that can propel digital transformation
Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, But the whole effort can go awry, too, without an earnest manner, explains Blair Koch.
From multiple customer experiences to an omni-experience
For a discipline that has been around since marketing strategies were first conceived, customer experience still feels like it has a long way to go. Gas companies, banks, retailers – it doesn’t take long to think of a household brand across any industry that has had its fair share of customer experience disasters. How is it that services such as utilities and finance, or the exchange of goods –...
