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22 December 2016

Customer Success evolves at Datalex

Earlier this month I attended a 2-day Customer Success conference – “Pulse Europe”. I had participated in the inaugural European conference in 2015 and found it to be very informative on the evolving industry and how I could further enhance the Datalex approach to Customer success.

John Shields
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20 December 2016

Can airlines keep up with digital pace?

This is a post first published in Airlines International, 20 December 2016. 

Digitalization is forcing a paradigm shift in business models. But can airlines move quickly enough? Alexandre de Juniac, IATA’s Director General and CEO, has already made clear his focus on improving the industry’s speed of innovation.

Datalex
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5 December 2016

Addressing the Customer Disconnect with Connected Commerce

Never have airlines been so preoccupied – and measured – on the basis of their operational efficiencies. Financial savings or the prospect of operational and regulatory penalties have meant that they have become infinitely smarter as they constantly strive for a seamless, efficient operation. The obsession with saving fractions of gallons of fuel or seconds spent on the ground and in the air...

Rory Pratt
Digital Commerce Manager
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29 August 2016

10 Career Tips From Our Senior Director of Engineering

Dermot Reynolds is 'Senior Director of Engineering' at Datalex. Read his top 10 career tips on how to succeed in a fast-paced, tech environment.

Dermot Reynolds
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26 July 2016

Shaping the future digital travel landscape

Earlier this year, Datalex ran an innovation workshop at the Airline Information Airline Merchandising Conference in Barcelona. Groups of delegates were invited to consider and discuss the future of three digital travel perspectives.

Rory Pratt
Digital Commerce Manager
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