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29 May 2012

Even the retailing gurus don't always get it right...

As I read a Sky News article recently by Emma Birchley entitled “Supermarkets 'Using Dodgy Pricing Tactics'”, it was a mix of indignation and relief. Can it really be true, the friendly folks at my local supermarket are using "dodgy pricing tactics" and less than clear promotions, so that I actually pay more than I thought as I put items into my shopping cart?

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3 May 2012

CAPA Airlines in Transition Conference - CEOs discuss alliance membership

Datalex recently sponsored the CAPA Airlines in Transition Conference in Istanbul. An airline CEO event, it covered a broad spectrum of ills and remedies affecting the industry. One of the more interesting insights was the general opinion, echoed by a number of CEOs, that membership of a global alliance did little to fuel innovation and growth, or improve services for the small to medium sized...

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25 April 2012

A More Efficient PCI Compliance Process

There’s no question that data security is a significant risk in online retail. Given the threat posed to payment card users by these attacks, it is no surprise that the payment card industry has responded with the stringent data processing and storage requirements spelled out in the Payment Card Industry Data Security Standards (PCI DSS).

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25 April 2012
2 April 2012

China Airline Ancillary Revenue Summit 2012

I attended the China Airline Ancillary Revenue Summit in Shanghai last week. There was a continued focus by all airlines on growing revenues, with the likes of Spring Airlines reshaping traditional full service offerings. Their unbundled set of products is supporting their aggressive seat pricing (where government controls don’t interject). External international routes provide good opportunity...

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