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Strategic thinking on pricing as we prepare for a new world in travel distribution

Since writing this piece, our world of travel and aviation in particular has been turned on it’s head by the effects of the...


Tags: Dynamic Pricing, Dynamic offer creation, Loyalty,

Prioritizing Capabilities and Governing the Airline Digital Transformation

To wrap up this blog series I would like to provide my insight as to how to prioritize the capabilities as well as build a...


Tags: digital transformation

Six areas that can propel digital transformation

Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, But the whole...


Tags: API, digital transformation, Customer Experience

Designing your Organization for a Successful Airline Digital Transformation

This is the fourth post in my series of blogs on delivering successful Airline Digital Transformations. In this post, I will...


Tags: digital transformation

Capabilities of an Airline Digital Transformation -  A Digital Innovation Platform

This is the third post in my series of blogs on delivering successful Airline Digital Transformations.  In this post, I will...


Tags: Blog, digital transformation

How does a digital innovation platform fit into the enterprise IT ecosystem?

This is the second post in my series of blogs on delivering successful Airline Digital Transformations.  In this post, I will...


Tags: Blog, digital transformation